- Slim, stainless steel slider phone with digital audio player, 2-megapixel camera/camcorder
- Access Verizon’s V CAST Music with Rhapsody service as well as VZ Navigator turn-by-turn directions
- Bluetooth for handsfree devices and stereo music streaming; MicroSD expansion to 8 GB; access to email and instant messaging
- Up to 4.5 hours of talk time, up to 312 hours (13 days) of standby time
- Includes: handset, battery, charger, headset adapter, quick start guide, user manual
Amazon.com Product Description
Make a fashion statement with the Samsung Sway for Verizon, which offers a stainless steel design and a slim form factor that easily slides in and out of your pocket. It’s compatible with Verizon’s V CAST Music with Rhapsody service, which enables you to transfer music from your Rhapsody subscription on your PC to the phone. You’ll also benefit from the phone’s A-GPS receiver, which enables you to access Verizon’s VZ Navigator service for turn-by-turn dir… More >>
Originally posted 2009-12-11 02:41:26.
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i agree! since my husband and I have upgraded to this phone approx 4 months ago, we have paid over $20 in random downloading fees. we finally bought cases for the phones and it still happens! i just got off of the phone with verizon customer service because i had apparently downloaded 3 ringback tones. everytime i call these people, they basically tell me that i am lying and that it process to download anything is way to complicated to just “happen” while in my pocket/purse. i have send random text messages and download transfers (which charge you the same as downloading). i am extremely unsatisfied with my SWAY! i will buying a new phone at my own expense and gladly smashing this phone with a hammer!
Rating: 1 / 5
I’ve owned this phone for about 6 months now after losing my last cell phone after it fell outta my holster while riding my motorcycle. So far its been a pretty good phone to me once I got use to the issues/problems this phone comes with. I have to carry my charger with me constantly because this phone is a battery hog. I use it alot for work and personal use I have to charge it at least once a day with light to moderate use(calls and texting) and sometimes two or three times if using my weather or navigation apps or heavy use. Its a great looking phone and has been very durable I’ve dropped it off a roof at work and it still works perfect after that, but it landed in the grass so I wouldn’t go dropping it on concrete any time soon if u can help it. Even dropped it in a lake while kayaking I left it dry out for a day and still works fine. One real bad problem that I’ve had with it is when I have left the battery go dead the screen will have lines all through it so u can’t see what your doing. Solution I’ve found for that though is to put it on the charger for half hour or so and turn it on and turn the camera on it gets rid of the lines but doesn’t always work on the first try but it has always worked so far. That problem started right out of the blue about a month after I got the phone and verizon says they can not replace it for that reason even though I carry insurance. That makes me wonder why I even carry the insurance when I can’t use it when I have a legitemate problem with a phone. Overall its a decent, fairly durable phone but has a few major issues that need worked out. I wouldn’t recommend this phone to anyone who isn’t tech savy or that doesn’t want to deal with battery and other issues. I’ve always used Samsung phones with out problems like these before and I am seriously considering switching to a LG after this phone.
Pros:
1) Easy to use interface.
2) Very nice looking phone.
3) Fairly Durable.
4) Slim, sleek and easy to carry.
5) Sound quality is pretty good.
6) Takes good pictures.
Cons:
1) This phone eats battery life real fast if you get this phone be ready to carry a charger with you everywhere.
2) Buttons get pushed very easily when carrying it. I can’t count how many times I’ve looked at my phone after taking it out of the holster and it was on mobile web.
3) Vibrate is not very strong so don’t be suprized when you miss a call if its just on vibrate.
4) A phone with a few bugs that Samsung or Verizon should have worked out or at least attempt to fix for their customers.
Rating: 3 / 5
My recommendation is not to buy the Sway Phone due to its very real and widely reported battery problem. The Sway usually won’t last the day, even with little or no use, such as a few two-minute calls and no texting. It was a little better when new (four months ago) but not much better.
So far the Verizon store has been adamant about not replacing the phone under the one-year warranty. Its been a very aggravating experience dealing with them even though the phone clearly does not meet its performance specifications for use time and standby time. The problem is that their in-store test has to show that the phone is bad. It passes the in-store test. They have no long term “real-use” test that would surface the problem we are experiencing. They have to follow their processes. However, at some point, the manager is authorized to use his/her discretion and replace the phone to keep the happy customer. This hasn’t happened. I’m not sure it will happen. We continue to test. Note that the only problem talked about here is the battery problem. If the battery is OK, the phone will connect. Even though this is an attractive phone and has some good features, if it won’t turn on and have reliable standby and talk time, the phone is worthless for our needs. My best advice is to avoid these problems from the start if you depend on a phone that needs to be usable for the day. Do your research and select a different phone. I wish I did. If Samsung has fixed this problem, I wish they would let us know.
Rating: 1 / 5
I bought this phone about 3 months ago when I signed up with Verizon, and mostly I decided to get it because it’s sleek and stylish, but it seemed to have all the features I might need as well.
The phone really is stylish-looking, but after a couple of months of use, I noticed I was having problems with the phone unlocking itself while it was in my pocket. The OK button on the phone is used to unlock it when it’s slid closed, but the OK button also happens to be the most raised button on the outside of the phone. Now, it’s not as if I was doing jumping jacks with a pocket full of janitorial keys here, (In fact, there isn’t anything in my pockets with my phone.) I was simply walking from one place to the next. And over and over, if it wasn’t the OK button taking me into the media center, then it was one of the shortcut buttons connecting to mobile web or opening up Vcast, ready to download ringtones and other nonsense I knew I was paying through the nose for.
At any rate, there is *no* way to change the button you want to use for unlocking the phone. That’s right. For this most obvious of problems, there’s no simple way to fix it. But I was able to change the default screen layout and my shortcuts so that any slip of the button wouldn’t end up with me paying boatloads of cash for nothing.
The point is, *I shouldn’t have to.* This was a problem they should have seen way ahead of time when manufacturing this phone, and frankly, with the way the menu is designed, I’m almost willing to believe it’s an intentional “flaw” designed to get you as quickly into the areas where you spend more money as possible.
After a couple of months of fretting over this phone, I finally decided to disable all web access and vcast access from my phone via the verizon website. Frankly, I don’t trust this thing even after changing the shortcuts and screen layout. And there’s no reason anyone as a consumer should have to put up with this kind of obvious mistake.
Other than the design problems, this phone is great. Voice quality is excellent, and battery life for me was exceptionally long. (More than any other phone I’ve had.) I’ve left it unplugged for 2-3 days at a time, but it still read full battery, which makes me believe that some customers are simply not leaving this phone plugged in for the full time the instructions say to when they first receive it. The booklet specifies 4 hours of charge time, which is easily how long I left mine charging for when I first got it.
Bottom line: if you can deal with the inevitable headaches, this phone does a lot of things right. The one thing it does wrong, though, it goes the whole nine yards on.
Rating: 3 / 5
This phone works well for me. I don’t text or use the net. The charge seems to be lasting well for me. My complaint is the outside keys activate too easily. The phone gets activated just setting in the pouch on my belt.
Rating: 4 / 5